Professional Services

Business Process Solutions
Differentiating from competitors, connecting with prospects, and delivering top-shelf client service – while managing your business cost-effectively– is no simple matter. Whether developing internal process improvements or managing complex go-to-market growth campaigns, we provide custom tailored results to deliver best value for your business needs. Our industry expert consultants help you serve clients and manage your read more
Digital Consumer Solutions
Relevancy and differentiation is no longer simply about selling products and delivering satisfying services. Given cutting-edge technologies enabling extremely informed, self-directed choices, clients expect positive multi-channel, customized experiences from their preferred providers. With strategic advisories, data-driven insights, and advanced technologies, we help you provide superior operational experiences which can positively impact your clients, and your read more
Research Analytics & Strategic Consulting
Industry consolidation, new market entrants, and transformative technologies are challenging long-established business strategies, and squeezing profit lines. Our goal is to help you gain actionable insights from your business processes and data, and drive positive change in your organization. You can more effectively understand and optimize key factors affecting your efficiency and profitability with our: read more
Research
Today’s pace of business and change is faster than ever. Opportunities and complexities are abundant; but spotting them and knowing how to respond can be quite challenging. Our data-driven research can help improve your market competitiveness by delivering intelligence on how your industry segment is evolving. Insights gleaned can highlight the impact certain events may read more
Strategy & Consulting
Technological and market forces are ratcheting the pace of business across numerous industry segments. Companies must rethink their business strategies, and plan and implement new roadmaps to reach their desired future states. DCS consulting engagements help our clients be aware and stay ahead of market forces that are disrupting their industries; and help improve their read more
Marketing & Creative Services
Do you need new marketing materials, promotional whitepapers, corporate branding, or a website redesign? Would you like to refine the look of your current marketing pieces, enhance your brand, and showcase an engaging, effective website? We have talent and experience to make your vision come alive. We develop and customize your marketing materials with your updated read more
Operations Excellence
Given ever-shifting market and economic demands, business operations are under constant pressure for greater cost-efficiency; while expected to deliver client service excellence at the same time. Our Operational Excellence consulting services combine process improvement methods with data analytics, to deliver metrics and measurable advances in areas such as: Delivery management Quality and productivity Key process read more
Turnaround Consulting

Companies dislike the term ‘turnaround consulting’ because it represents failure. The truth is that turnaround consulting represents success.

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Value Management
Guiding business transformation from vision to reality is no small task. Without constant focus on business value, process improvement or business performance implementation can lead to staff and customer dissatisfaction; and potentially project failure. Value Management engages with you in solution discovery, analysis, and design conversation; to document and solve for your desired outcome. Together, read more
Digital Delivery & Presentation
Effective communication improves client retention and loyalty. Doing so while limiting costs and empowering your sales and customer relationship managers is even better. We can help you meet customer expectations while managing your expenses. Our digital delivery and presentation solutions help you meet client expectations; bring more customers to you online; and provide environmentally sound read more
Business Process Management
In today's hyper-connected world, achieving superior results requires strong focus to digitize and automate traditional operations; to go beyond expected performance and deliver customer delight. As operations become increasingly complex, it is vital to understand and document your business processes. Objectively modeling the processes of multi-faceted organizations can be both time-consuming and quite challenging. We can read more
Business Planning, Strategy & Execution

Execution is the single most important part of the whole process, poor execution can result in a lot of lost time and money.

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